Your greatest issues with vehicle dealerships exposed

The top problem about dealerships stays their inability to determine faults on your cars, as well as this was a issue for even a lot more of you this year, rising by four per cent on last year’s result. likewise a lot more of an problem for owners in 2014 was unanswered phone phone calls – a higher number of motorists discovered getting hold of their dealership harder than last year.
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• finest as well as worst vehicle dealerships 2014
In fact, these problems dominated your criticisms: not determining the fault was the greatest gripe for owners utilizing 22 of the 32 dealership networks in our countdown; not choosing up the phone was the top problem for all the others.
Unfortunately, those motorists who did report a issue with their vehicle were checking out similar dealerships to those encountering faults last year – Alfa Romeo, Chrysler as well as Land Rover owners have made up the majority of motorist Power respondents suffering reliability problems over the past three years.
According to the data from our 2014 survey, the number of owners to experience issues has fallen slightly, to just over 12,000. as well as of those who did experience reliability issues, 46 per cent had the glitch resolved under warranty.
We’ve damaged down the issues motorists encounter with their vehicles below. Electrical problems topped the table – which isn’t a big surprise thinking about exactly how complex as well as laden with innovation contemporary vehicles now are.